PART I INTRODUCTION.
1. Organized Impermanence: An Overview.
2. Mundane Poetics: Searching for Wisdom in Organizational Theory.
3. Faith, Evidence, and Action: Better Guesses in an Unknowable World.
PART II ATTENDING.
4. Managing the Unexpected: Complexity as Distributed Sensemaking.
5. Information Overload Revisited (Kathleen M. Sutcliffe and Karl. E Weick).
6. Organizing for Mindfulness: Eastern Wisdom and Western Knowledge (Karl E. Weick and Ted Putnam).
PART III INTERPRETATION.
7. Making Sense of Blurred Images: Mindful Organizing in Mission STS-107.
8. Organizing and the Process of Sensemaking (Karl E. Weick, Kathleen M. Sutcliffe, and David Obstfeld).
9. Impermanent Systems and Medical Errors: Variety Mitigates Adversity.
PART IV ACTION.
10. Hospitals as Cultures of Entrapment: A Re-analysis of the Bristol Royal Infirmary (Karl E. Weick and Kathleen M. Sutcliffe).
11. Enacting an Environment: The Infrastructure of Organizing.
12. Positive Organizing and Organizational Tragedy.
PART V LEARNING AND CHANGE.
13. Emergent Change as a Universal in Organizations.
14. Drop Your Tools: An Allegory for Organizational Studies.
15. Leadership as the Legitimation of Doubt.
- Explores how organizations make decisions.
- Karl Weick coined the term ‘sense-making’.
- This second collection of his essays illuminates the processes by which we can learn to manage the unexpected in a volatile world.