Applications at a glance.
How to use this book.
Chapter 1 The contemporary workplace.
Chapter 2 Environment and diversity.
Chapter 3 Information and decision making.
Chapter 4 Historical foundations of management.
Chapter 5 International dimensions of management.
Chapter 6 Ethical behaviour and social responsibility.
Chapter 7 Planning.
Chapter 8 Controlling.
Chapter 9 Strategic management.
Chapter 10 Entrepreneurship and new ventures.
Chapter 11 Organising.
Chapter 12 Human resource management.
Chapter 13 Leading.
Chapter 14 Motivation and rewards.
Chapter 15 Individuals, job design and stress.
Chapter 16 Teams and teamwork.
Chapter 17 Communication and interpersonal skills.
Chapter 18 Leading and managing change.
Chapter 19 Operations and services management.
CAREER READINESS WORKBOOK.
Research and presentation projects.
Exercises in teamwork.