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Management For Dummies, 2nd Edition

Management For Dummies, 2nd Edition

Richard Pettinger, Bob Nelson, Peter Economy

ISBN: 978-0-470-97840-5

Mar 2011

400 pages

Select type: E-Book


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Management For Dummies, 2nd Edition has been updated to include the latest trends in management thinking, updates on management software and technology and includes brand new sections covering globalisation, internationalisation, leadership and managing in difficult times. Written by a team of business professionals with decades of experience, this book is perfect for all levels of managers; new managers and managers-to-be can find everything they need to know to be successful; experienced managers can find tips on shifting their perspectives to take a fresh look at their management philosophies and techniques to make their jobs easier and their employees a lot more effective.

Introduction 1

Part I: So You Want to Be a Manager 7

Chapter 1: You’re a Manager – Now What? 9

Chapter 2: Lead, Follow or Get Out of the Way 29

Part II: Managing People 41

Chapter 3: Making the Million-Pound Decision: Recruitment and Selection 43

Chapter 4: Inspiring Employees to Better Performance 61

Chapter 5: Coaching, Mentoring and Development 79

Part III: Making Things Happen 95

Chapter 6: Setting Goals and Targets 97

Chapter 7: Being an Expert at Performance Appraisal and Management 113

Chapter 8: Being an Expert Manager within Your Environment 129

Part IV: Working with (Other) People 141

Chapter 9: Knowing and Understanding Your Stakeholders 143

Chapter 10: Communicating Effectively 155

Chapter 11: Working Together in Teams and Groups 169

Chapter 12: Managing Flexible Workers 183

Part V: Tough Times for Tough Managers 193

Chapter 13: Understanding and Managing Risk 195

Chapter 14: Dealing with Ethics and Office Politics 207

Chapter 15: Managing Change at Work 229

Chapter 16: Setting Standards and Enforcing Them: Employee Discipline 239

Chapter 17: Handling Resignations, Dismissals and Redundancies 255

Part VI: Tools and Techniques for Managing 271

Chapter 18: Budgeting and Accounting 273

Chapter 19: Harnessing the Power of Technology 295

Chapter 20: Formulating Strategies for Being a Global Manager 307

Chapter 21: Keeping Track of Management Trends 319

Part VII: The Part of Tens 333

Chapter 22: Ten Common Management Mistakes 335

Chapter 23: Ten Common Management Myths 341

Chapter 24: Ten Great Ways to Engage Your Employees (and Keep Them Engaged!) 347

Chapter 25: Ten (Plus Two) Classic Business Books You Need to Know About 353

Index 359