About the Author
MARK D. LUTCHEN is the former Global CIO of PricewaterhouseCoopers. In that role he was responsible for reengineering, reconstructing, and integrating the companys worldwide IT systems during that organizations massive late 90s merger. With nearly three decades of operating experience, he has consulted on IT management with numerous Fortune 500 companies and executives. He currently leads PwCs Business Risk Management Initiative, which provides senior executives with practical strategies to manage IT risks and optimize IT investment and resources.