About the Author
Gilbert Held is an internationally recognized author and lecturer who specializes in the applications of computer and communications technology. With over 30 years ofexperience in managing communications networks, he conducts seminars on topics that include LAN/WAN internetworking, data compression, and PC hardware and software. Held has written numerous books on computers and communications technology and has been recognized for his technical excellence in writing.Homeowners or renters who employ Spanish-speaking help. Secondarily, Spanish-speakers who work as nannies, housekeepers, cooks, and home service providers who wish to communicate more effectively with thier employers.