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Managing Your Documentation Projects

Paperback

$55.00

Managing Your Documentation Projects

JoAnn T. Hackos

ISBN: 978-0-471-59099-6 April 1994 656 Pages

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Description

Practical, authoritative, and the first comprehensive guide tomanaging every phase of your publication project. The only bookdevoted exclusively to technical publication project management,Managing Your Documentation Projects arms you with provenstrategies and techniques for producing high-quality, extremelyusable documentation, while cutting cost and time-to-market. Dr.JoAnn T. Hackos, a top documentation design and project managementconsultant to major corporations, including IBM andHewlett-Packard, shares with you the fruit of her more than 15years of experience in the field. She gives you:
* Clear-cut, rational guidelines to managing every phase of theproject from planning and development, through production,distribution, and project evaluation
* Scores of usable templates, checklists, summaries, andforms
* Dozens of real-life case studies and scenarios taken from theauthor's extensive experience at top corporations
* Techniques applicable to virtually all fields ofdocumentation
Managing Your Documentation Projects was designed to function as acomprehensive guide for new managers and a daily tool of survivalfor veterans. It is also an invaluable resource for technicalwriters, editors, graphic designers, consultants, and anyone calledupon to produce high-quality technical documentation on time andwithin budget. JOANN T. HACKOS, PhD, is President of ComtechServices, Inc., an information/design firm in Denver, Colorado andSan Jose, California. She is also president of JoAnn Hackos &Associates, Inc., a strategic planning and management consultingfirm. In 1993, she served as president of the Society for TechnicalCommunication (STC) and is a frequent conference keynote speaker onsuch topics as quality and usability of products and services, theimportance of meeting the needs of the customer, and projectmanagement.
Partial table of contents:

MANAGING FOR QUALITY--AN INTRODUCTION TO PUBLICATIONSPROJECT MANAGEMENT.

Managing for Quality--A Process Model.

A Model of the Publications-Development Life Cycle.

STARTING THE PROJECT--THE INFORMATION-PLANNING PHASE.

Starting Projects on Time.

Defining the Need for Information.

Creating the Project Plan.

ESTABLISHING THE SPECIFICS--THE CONTENT-SPECIFICATIONPHASE.

Creating the Content Specifications.

Revising the Project Plan.

Creating a Tracking System.

KEEPING THE PROJECT RUNNING--THE IMPLEMENTATION PHASE.

Keeping the Project Operating Smoothly.

Tracking Progress.

Managing Change.

Developing Prototypes.

Anticipating Changes in the Development Life Cycle.

MANAGING THE PRODUCTION PHASE.

Managing Production Activities.

Managing Indexing.

Scheduling Copyediting.

ENDING THE PROJECT-- THE EVALUATION PHASE.

Evaluating the Publications Project.

Evaluating the Publications Process.

Preparing for the Project's Future.

Appendices.

Bibliography.

Index.