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Managing for Employee Engagement Participant Workbook

Managing for Employee Engagement Participant Workbook

Patrick M. Lencioni

ISBN: 978-0-470-52073-4

Mar 2011, Pfeiffer

72 pages

Select type: Paperback

$60.00

Product not available for purchase

Description

Discover how you can make your employees more fulfilled—and more successful—in their jobs

It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable—and that even the most well-meaning manager can miss the causes. According to Patrick Lencioni, three underlying factors make a job miserable—anonymity, irrelevance, and immeasurement. Based on Lencioni's The Truth About Employee Engagement model, the Managing for Employee Engagement Workshop will help managers understand the root causes of job misery and provides action items to develop an engaged workforce.

Participants will also:

  • Examine The Truth About Employee Engagement model and explore the effects of job misery on employees, managers, and organizations
  • Use the feedback from a 180-degree assessment to identify your behaviors which may contribute to employee misery
  • Learn simple yet powerful techniques for making your employees' jobs more fulfilling and more productive

The Managing for Employee Engagement: Participant Workbook is the companion piece to the Facilitator's Guide Set.

WORKSHOP OBJECTIVES.

QUICK QUIZ: How Much Do You Know About Job Misery?

THE THREE SIGNS OF A MISERABLE JOB MODEL.

DEFINING A MISERABLE JOB.

WHAT IS THE COST OF JOB MISERY?

WHO IS RESPONSIBLE FOR ELIMINATING JOB MISERY?

THE MODEL.

Anonymity.

Irrelevance.

Immeasurement.

BENEFITS OF ELIMINATING JOB MISERY.

ONLINE ASSESSMENT: EVALUATING THE FEEDBACK REPORT.

FIRST IMPRESSIONS OF FEEDBACK.

DETAILED ANALYSIS OF FEEDBACK.

MANAGER'S SELF-ASSESSMENT.

FIRST IMPRESSIONS OF SCORES.

SELF-ASSESSMENT.

OVERCOMING THE THREE SIGNS.

TEAM PROFILE WORKSHEET.

ACTION STEPS FOR OVERCOMING THE THREE SIGNS.

Anonymity.

Irrelevance.

Immeasurement.

ANTI-MISERY WORKSHEETS.

HOLDING THE CONVERSATIONS.

REVIEW AND FOLLOW-UP.

IF YOU WERE A COACH . . . .

ACTION PLANNING.

COMMITMENT.

KEEPING THE LEARNING ALIVE.

APPENDIX.

GUIDELINES FOR INITIATING CONVERSATIONS WITH YOUR TEAM.

SUGGESTED ACTION STEPS FOR OVERCOMING THE THREE SIGNS OF A MISERABLE JOB.

SAMPLE CONVERSATION.

RESOURCES AND READING LIST.

ABOUT THE AUTHOR OF MANAGING FOR EMPLOYEE ENGAGEMENT.