Mistreatment in the Workplace: Prevention and Resolution for Managers and Organizations
This item: Mistreatment in the Workplace: Prevention and Resolution for Managers and Organizations
2: Identifying Mistreatment.
3: Workplace Scanning for Potential, Nascent, and Existent Mistreatment Issues.
4: Preventing Mistreatment through Workplace Practices.
5: Getting Started on Designing Effective Dispute Resolution Systems.
6: Dispute Resolution System Options.
7: Contemporary Best Practices: State-of-the-Art Dispute Resolution Systems.
8: Evaluating, Modifying and Learning from Dispute Resolution Systems.
9: Repairing or Addressing Disputants’ Relationship.
10: Mistreatment Prevention and Resolution – The Big Picture.
Further Reading & References.
- Integrates findings from research and practice to identify practical, evidence-based recommendations for preventing and fully addressing systemic workplace mistreatment
- Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures
- Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labour relations and labour economics
- Enables readers to identify best practices for resolving mistreatment occurrences, and for creating a civil workforce and preventing recursive mistreatment