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Occupational and Organizational Psychology: A Textbook for Study and Practice

Occupational and Organizational Psychology: A Textbook for Study and Practice

Jonathan Passmore, Adrian Furnham, Lisa Mathewman, Gail Steptoe-Warren

ISBN: 978-1-119-42909-8

Oct 2020

550 pages

Select type: E-Book


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This new BPS Textbook in Psychology provides a definitive, BPS-accredited student introduction to the key concepts of occupational and organizational psychology, written by respected authorities in the field. An introductory section on the history of the field, career pathways for occupational psychologists, and the scientist-practitioner model of practice, leads into coverage of core material such as psychological assessment, research methods, training, leadership, workplace well-being, and organizational development. Concise (approximately 2500 words, to-the-point chapters allow professors to easily plan the outlines for lectures or other learning units, and case studies illustrate the principles in action. A series of expert commentaries from renowned thought leaders provide further insights into likely future developments across key areas of the field: examples of these include Rob Briner on evidence-based practice, Kurt Kraiger on training and development, Andy Field on the use of quantitative data, Michael West on teams and Beverley Alimo-Metcalfe on leadership and employee engagement. Many of these will also be available on a companion website as podcasts. 



Introduction: The importance of evidence-based practice in organizations


Section 1: The Changing Nature of Occupational Psychology

1.             What is psychology?

2.             What is Occupational Psychology?

                Expert view 1: Professor Rob Briner – The future of evidence-based practice

3.             The development of Occupational Psychology

4.             The changing nature of the world of work

                Expert view 2: Stela Lupushor – The future of work

5.             How is psychology at work changing?

6.             The BPS pathway for occupational psychology

                Case study: The student experience – The journey to becoming a psychologist

7.             Career pathways for Occupational Psychologists

                Case study: Developing your career as a chartered occupational psychologist

8.             The science-practitioner model of practice in occupational psychology

                Case study: Applying the scientist-practitioner model


Section 2: Psychological Assessment at Work

9.             The history of psychological assessment at work

10.          Methods of job analysis: capability and competency profiling

11.          Theories and models in assessment and selection; the impact of technology on assessment

12.          The problem of validation in the workplace

13.          Linking assessment from pre-selection through to training, appraisal, promotion and organizational                    change

14.          Individual differences in personality: psychometric theory and practice including test construction and 
                online testing

                Expert view: Professor Tomas Chamorro-Premuzic – Individual differences

15.          Individual differences in cognitive ability: psychometric theory and practice including test construction                 and online testing

16.          Specific selection methods e.g. employment interviews, situational judgment tests, and                                  neuropsychological indicators

17.          The design and management of assessment centres

                Case study: Assessment centres

18.          Criteria for choosing and designing assessment methods including diversity, fairness and candidate                     perspective

                Case study: Ethics and psychometrics

19.          Developing competence in psychometrics: The BPS Test User Qualification

20.          The future of assessment: Online issues

                Expert view: Professor John Rust – The future of psychometrics


Section 3: Learning, Training and Development

21.          Learning theories, skill acquisition and self-development

22.          Organizational and social factors in training and development

23.          Overview of training cycle: needs analysis, design and delivery; learning transfer

                Expert view: Professor Kurt Kraiger – The future of training

24.          Improving transfer of learning

25.          Classroom methods: teaching and facilitation

26.          Emerging methods: Outdoors, serious play, online and blended learning

                Case study: Emerging methods

27.          Training evaluation

28.          Integrated approaches to learning and development, including talent management and succession                      planning

29.          Learning organizations

30.          Innovation and creativity

                Case study: Innovation

31.          Psychological theories of occupational choice and career development

                Expert view: Professor David Guest – The future of careers

32.          Individual and team coaching, counselling and mentoring; holistic and integrative approaches to                        coaching

33.          Coaching impact and evaluation


Section 4: Leadership, Engagement and Motivation

34.          Motivation, goals and cognition; psychological theories and applications

35.          Leadership: Traditional approaches – Great man, Situation and Contingency approaches

36.          Leadership: Transformational and transactional leadership; leadership and management

                Expert view: Professor Beverley Alimo-Metcalfe – The future of leadership and employee                                 engagement

37.          Leadership as a social construct – LME theory, distributed leadership, leaders and teams, feminist                    perspectives

38.          Leadership development

                Case study: Designing leadership development workshops

39.          Engagement, commitment, values and organizational citizenship

40.          Appraisal of performance

                Expert view: Professor Clive Fletcher – The future of appraisal

41.          Performance management

42.          Psychological contract and perceptions of justice

43.          Derailment and counterproductive behaviours

                Case study: Leadership derailment

44.          Power, influence and negotiation in organizations

45.          Developing teams and cohesion

                Case study: Team development


Section 5: Well-being and Work

46.          Changing patterns of work: Traditional and new patterns and their implications for work-life balance;                Always-on culture

47.          Shiftwork – analyzing the consequences of shift patters and circadian rhythms

                Case study: Shiftwork

48.          The Employment Life Cycle; unemployment, outplacement, retirement and post-paid employment

49.          Occupational health

50.          Stress in the workplace: Causes, symptoms, assessment, prevention and management

                Case study: Stress at work

51.          Risk assessment – DASD, human factors contribution to security incidents, project failures, service                    delivery issues

52.          Relationships at work – Bullying, harassment and conflict management

53.          Well-being at work

54.          Positive psychological perspectives: alignment of strengths with goals and the role of motivation in                    goal attainment; importance of the concept of happiness/positive well-being and flow; engagement                  as a means of promoting well-being

                Expert view: Professor Lindsay Oades – The future of positivity at work

55.          Resilience

                Expert view: Professor Peter Clough – The future of resilience

56.          Emotion in the workplace: The importance and impact of affective responses

57.          Evaluation of well-being interventions


Section 6: Organizational Design, Change and Development

58.          Organizational structure and design; global and international aspects

59.          Organizational culture and climate

                Expert view: Professor Bernard Burnes – The future of cultural change and OD

60.          Models and methods of organizational and individual change and development

61.          Positive psychological perspectives on change: e.g. Appreciate Inquiry, World café, conversational                    based change 

                Expert view: Dr Stefan Cantore – The future of conversational change

62.          Power, influence and negotiation in organizations

63.          Groups, teams and teamwork

                Expert view: Professor Michael West – The future of teams

64.          Intra- and inter-group processes

65.          Consumer and economic psychology

66.          The psychology of people and technology; human factors and ergonomics

67.          Design of jobs and work environments: Job design and job crafting

                Case study: The Job Demands-Resources Model

68.          Workplace safety, risk management, and error prevention

69.          Organizational effectiveness, productivity, performance and communications: the wider context for                    occupational psychology


Section 7: Applying Psychology to Work and Organizations

70.          The scientist-practitioner model and implications for evidence based practice

71.          BPS ethical standards for psychologists

72.          Ethical issues in working with individuals, teams and organizations

73.          Knowledge and coverage of practical skills e.g. running focus groups, questionnaire design, giving                      feedback

74.          Action Learning Sets and group facilitation skills

                Expert view: Professor Lisa Anderson – The future of Action Learning Sets

75.          Existing data to analyse and understand client needs, problems and priorities

76.          Writing client reports and writing proposals

                Case study: Writing client reports

77.          Making presentations

78.          Team development techniques

79.          Humanitarian work psychology

80.          Project management and the consultancy cycle

                Case study: Dr Tammi Sinha – Project Management

81.          Lean, Six Sigma and Business Improvement Methdologies

                Expert view: Professor Jiju Anthony – The future of continuous improvement


Section 8: Research Design, Advanced Data Gathering & Analytical Techniques

82.          The Scientific Method in psychology

83.          Research paradigms e.g. positivism, social-constructivist approaches

84.          Qualitative Research Methods e.g. literature reviews, Grounded Theory, IPA, action research,                          interviews and focus groups)

                Expert view: Professor Jonathan Smith – Using qualitative data

85.          Quantitative Research Methods e.g. experimental approaches, univariate and multivariate statistics,                  meta- analysis and SE

                Expert view: Professor Andy Field – Using quantitative data

86.          The potential of ‘big data’ in adding understanding

87.          Research methods – Mixed methods

                Expert view: Professor John Creswell – Using mixed methods

88.          Selection and design of appropriate measures

89.          Evaluation strategies and applying research methods to understanding and solving practical problems                  in organizations

90.          Step by step guide to your dissertation (design, execution and writing up of an independent research                  study under supervision)

91.          Understanding the differences between undergraduate and postgraduate research

92.          Managing your supervisor

93.          Ethical issues in research – (with BPS and HCPC standards)