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Operations Management: An Integrated Approach, 7th Edition

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Operations Management: An Integrated Approach, 7th Edition

R. Dan Reid, Nada R. Sanders

ISBN: 978-1-119-49706-6 October 2019 696 Pages

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Description

As the business environment continues to rapidly change, Dan Reid and Nada Sanders have developed an integrated approach that makes the introductory OM course accessible and engaging for all business majors. Beyond providing a solid foundation, this course covers emerging topics like Artificial Intelligence, Robotics, Data Analytics, and Sustainability and gives equal time to strategic and tactical decisions in both service and manufacturing organizations. 
  1. Introduction to Operations Management 
  2. Operations Strategy and Competitiveness 
  3. Product Design and Process Selection 
  4. Supply Chain Management 
  5. Total Quality Management 
  6. Statistical Quality Control 
  7. Just-in-Time and Lean Systems 
  8. Forecasting 
  9. Capacity Planning and Facility Location 
  10. Facility Layout 
  11. Work System Design 
  12. Inventory Management 
  13. Aggregate Planning 
  14. Resource Planning 
  15. Scheduling 
  16. Project Management 

SUPPLEMENT A: Spreadsheet Modeling: An Introduction 
SUPPLEMENT B: Introduction to Optimization 
SUPPLEMENT C: Waiting Line Models 
SUPPLEMENT D: Master Scheduling and Rough-Cut Capacity Planning 
NEW Company Examples: In order to offer the most current text we have made updates to company examples across all chapters and included new and fresh examples like Uber, Google and Facebook.

NEW Updated Technology Coverage: We have updated discussions about the latest technologies that impact operations and supply chain management like 3D printing, robotics and automation, autonomous vehicles, and advancements in sensors and radio frequency identification (RFID).

UPDATED Big Data Analytics: Incorporates the latest on big data analytics in Chapters 1 and 3 and expanded coverage of predictive analytics and forecasting in Chapter 8.

NEW Analytics in Decision Making Cases: Each chapter includes a case with thought-provoking questions that require students to make decisions with technology while considering other operations and business trade-offs.

Sustainability Link: Providing specific business examples that illustrate the issues, “The Sustainability Link” discusses how the subject of the chapter directly ties to today’s sustainability concerns and challenges. 

Before You Begin: Emphasizing our focus on strong pedagogy, Before You Begin provides problem-solving tips and hints that the student should consider before proceeding to solve the problem. 

Supply Chain Link: To emphasize the increasingly important role of supply chain management, there is a section on supply chain management and expanded coverage of supply chain and services in every chapter. 

Big Data Analytics:
Incorporates the latest on big data analytics in Chapters 1 and 3 and expanded coverage of predictive analytics and forecasting in Chapter 8. 

Big Data Analytics: Incorporates the latest on big data analytics in Chapters 1 and 3 and expanded coverage of predictive analytics and forecasting in Chapter 8. Sustainability Link: Providing specific business examples that
illustrate the issues, “The Sustainability Link” discusses how the subject
of the chapter directly ties to today’s sustainability concerns and
challenges.
Before You Begin: Emphasizing our focus on strong pedagogy,
Before You Begin provides problem-solving tips and hints that the
student should consider before proceeding to solve the problem.
Supply Chain Link: To emphasize the increasingly important role of
supply chain management, there is a section on supply chain management
and expanded coverage of supply chain and services in every
chapter.
Big Data Analytics: Incorporates the latest on big data analytics in
Chapters 1 and 3 and expanded coverage of predictive analytics and
forecasting in Chapter 8.