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Organisational Behaviour: Core Concepts and Applications, 4th Australasian Edition

Organisational Behaviour: Core Concepts and Applications, 4th Australasian Edition

Jack Maxwell Wood, Rachid M. Zeffane, Michele Fromholtz, Retha Wiesner, Rachel Morrison, Aharon Factor, Tui McKeown, John R. Schermerhorn Jr., James G. Hunt, Richard N. Osborn

ISBN: 978-0-730-31471-4

Aug 2015

632 pages

Select type: Paperback

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Description

Organisational Behaviour: Core Concepts and Applications, Fourth Australasian edition, is the ideal resource for a one-semester Organisational Behaviour course. Fourteen concise, relevant and tightly focused chapters, presented in a highly visual manner, are designed to engage rather than overwhelm students.

Numerous case studies and real-world examples throughout the text examine how organisations in the Australian, New Zealand and Asian region are responding to contemporary business issues such as:

• sustainable business practices and ethical considerations

• the gender pay gap

• employee stress and work–life balance

• workforce flexibility and casualisation

• gen Y and the ageing workforce

• skills shortages

• globalisation

• telecommuting

• outsourcing

• diversity in the workplace and managing cross-cultural teams

• the ‘24/7’ nature of contemporary communication technology, including social media.

Complemented by the latest research in the field, this text provides a thorough analysis of contemporary organisational behaviour.

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PART 1 INTRODUCTION 1

1 What is organisational behaviour? 3

PART 2 MANAGING INDIVIDUAL BEHAVIOUR AND PERFORMANCE 39

2 Individual attributes and their effects on job performance 41

3 Motivation and empowerment 79

4 Learning, reinforcement and self]management 123

5 Job design, goal setting and flexible work arrangements 163

PART 3 MANAGING GROUP DYNAMICS AND TEAM PERFORMANCE 207

6 Groups and group dynamics 209

7 Teamwork and team building 247

PART 4 MANAGING ORGANISATIONAL PROCESSES AND PERFORMANCE 283

8 Organisational structure and design 285

9 Organisational culture 331

10 Power, politics and influence in organisations 363

11 Leadership 401

12 Decision making 453

13 Communication, conflict and negotiation in organisations 491

14 Organisational change and innovation 527

PART 5 CASE STUDIES 561

1 The Princess Polly story 562

2 Management style and employee–management relations 564

3 Manukau Water: it’s not only about pipes 567

4 Woolworths: what it DOES take 570

Glossary 573

Index 586