About the Author
Recognised by his peers as a leading thinker in management and strategy, Richard made a unique contribution on how to rethink business, create value and sustain excellence. He published numerous books and was a sought-after advisor and speaker. Richard had an intense passion for life, cared warmly for people, and was always ready to challenge thoughts and perspectives. His work is recognized through the Richard Normann Prize.
Niklas Arvidsson, Researcher, National Institute of Working Life, Sweden
Niklas’s research focuses on futurizing, project-based organizations, strategy and knowledge management. He has taught in business schools for over a decade and published several articles. Niklas has many years of experience as a senior consultant and a former colleague of Richard Normann in Service Management Group and NormannPartners. His co-authored article on problems in identifying competent knowledge holders in multinationals is published in Management Science.