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Performance Management: A New Approach for Driving Business Results

Performance Management: A New Approach for Driving Business Results

Elaine D. Pulakos

ISBN: 978-1-405-17761-0

Apr 2009

214 pages

In Stock

$39.95

Description

Performance Management presents an end-to-end practical model of effective performance management that shows how to develop and implement performance management systems that yield bottom line results.
  • Practical step by step guidance and examples
  • Realities associated with implementing best practices and avoiding common pitfalls
  • Jobs and circumstances where common practices will and will not work well
  • Proven approaches from leading organizations
  • Insights for everyone involved in performance management through senior leadership
Series Preface.

Preface.

Part I. A Primer on Performance Management.

01. The Truth About Performance Management.

02. How Did We Arrive at Today’s Best Practices?.

Part II. How to Design and Implement a Successful Performance Management Process.

03. Getting Started.

04. A Model Performance Management Process.

05. Performance Management System Implementation.

Part III: How to Develop Solid Performance Measures.

06. Legal Requirements.

07. Developing Objectives and Measuring Results.

08. Developing Behavioral Performance Standards.

09. Conclusion.

Reference Notes.

""There have been many debates over the decades about the best format for rating scales .. .Pulakos presents the more important arguments on these matters in a way most readers will comprehend. Pulakos’s comprehensive system begins with specifying organizational objectives and then moves down through each level. The primary audience is not psychologists so much as human resources staff and the managers who must be responsible for developing, implementing, and defending a performance management system. It should be invaluable to those who are developing a system and overseeing training on its use. For the student audience, it will provide a practical perspective that is often missing from their training."" (PsycCritiques, October 2009)
  • Practical step by step guidance and examples
  • Realities associated with implementing best practices and avoiding common pitfalls
  • Jobs and circumstances where common practices will and will not work well
  • Proven approaches from leading organizations
  • Insights for everyone involved in performance management through senior leadership