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Points of Influence: A Guide to Using Personality Theory at Work

Points of Influence: A Guide to Using Personality Theory at Work

Morley Segal

ISBN: 978-0-787-90260-5

Oct 1996, Jossey-Bass

432 pages

Select type: Hardcover

In Stock



Groups, teams, and other new ways of working together have become commonplace in today's organizations. In spite of all of these changes, one element remains the same: the basic building block of all work activities is the individual employee. Points of Influence helps coach managers, team leaders, and trainers to gain a better understanding of employee motivation and how they can influence behavior, increase their own personal self-awareness, and expand their managerial skills.
Introduction: Understanding and Affecting Behavior in the Workplace
Part One: The Internal Being: Points of Influence Beyond Our Awareness
1. Sigmund Freud: The Internal Conflict Between Instinct and Civilization
2. Carl Jung: The Collective Unconscious, Archetypes, and Psychological Types
3. Karen Horney: The Social Unconscious and the Conflict of Self-Images
Part Two: Thought and Feeling: Points of Influence Within Our Awareness
4. Albert Ellis and Aaron Beck: The Power of Thought and Belief
5. Carl Rogers: The Power of Feelings
Part Three: The Individual and the Environment: External Points of Influence
6. B.F. Skinner: The Influence of Environment on Behavior
7. Kurt Lewin: Individual Perception and the Environment
8. Fritz and Laura Perls: The Gestalt of Experience and Behavior
9. Murray Bowen: Emotional Systems
Conclusion: Using Personality Theory: Understanding Behavior, Taking Effective Action, and Increasing Personal Awareness
"Those of us who work on organization change have a wealth of resources to understand the group and system levels of the organization. With Points of Influence, Morley Segal gives us the critical third piece--a comprehensive review of personality theory against the backdrop of organization practice. Finally, there is a practical guide to the individual level of our work. It is an invaluable addition to our understanding of organization change." --June Delano, director, organization change & development, Eastman Kodak Company