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Points of Influence: A Guide to Using Personality Theory at Work

Points of Influence: A Guide to Using Personality Theory at Work

Morley Segal

ISBN: 978-0-787-90260-5 October 1996 Jossey-Bass 432 Pages


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Groups, teams, and other new ways of working together have become commonplace in today's organizations. In spite of all of these changes, one element remains the same: the basic building block of all work activities is the individual employee. Points of Influence helps coach managers, team leaders, and trainers to gain a better understanding of employee motivation and how they can influence behavior, increase their own personal self-awareness, and expand their managerial skills.
Introduction: Understanding and Affecting Behavior in theWorkplace
Part One: The Internal Being: Points of Influence Beyond OurAwareness
1. Sigmund Freud: The Internal Conflict Between Instinct andCivilization
2. Carl Jung: The Collective Unconscious, Archetypes, andPsychological Types
3. Karen Horney: The Social Unconscious and the Conflict ofSelf-Images
Part Two: Thought and Feeling: Points of Influence Within OurAwareness
4. Albert Ellis and Aaron Beck: The Power of Thought andBelief
5. Carl Rogers: The Power of Feelings
Part Three: The Individual and the Environment: External Points ofInfluence
6. B.F. Skinner: The Influence of Environment on Behavior
7. Kurt Lewin: Individual Perception and the Environment
8. Fritz and Laura Perls: The Gestalt of Experience andBehavior
9. Murray Bowen: Emotional Systems
Conclusion: Using Personality Theory: Understanding Behavior,Taking Effective Action, and Increasing Personal Awareness
"Those of us who work on organization change have a wealth ofresources to understand the group and system levels of theorganization. With Points of Influence, Morley Segal gives us thecritical third piece--a comprehensive review of personality theoryagainst the backdrop of organization practice. Finally, there is apractical guide to the individual level of our work. It is aninvaluable addition to our understanding of organization change."--June Delano, director, organization change & development,Eastman Kodak Company