About the Author
ANDREW SOBEL is the leading authority on client relationships and the skills and strategies required to earn enduring client loyalty. Andrew is the coauthor, with Jerold Panas, of the bestselling Power Questions (Wiley) as well as seven other acclaimed books on building clients for life. He has been featured in the Harvard Business Review, the New York Times, and USA Today. His clients include senior executives at leading companies such as Citigroup, Ernst & Young, Cognizant, and Booz Allen Hamilton.
JEROLD PANAS is the world's leading consultant in philanthropy and the CEO of Jerold Panas, Linzy & Partners, the largest consulting firm in the world for advising nonprofit organizations and foundations on fundraising. Jerry is the author of fourteen bestselling books on fundraising and nonprofit management. He works directly with CEOs, boards, and development professionals around the world.