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Process Management in Design and Construction



Process Management in Design and Construction

Rachel Cooper, Ghassan Aouad, Angela Lee, Song Wu, Andrew Fleming, Michail Kagioglou

ISBN: 978-0-470-68048-3 April 2008 Wiley-Blackwell 208 Pages

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To deliver a construction project on time, at cost and of appropriate quality, it is critical to manage the design and construction process effectively...

This book provides a comprehensive introduction to the field of process management in design and construction in order to meet the business needs of the construction industry as they change in today’s highly competitive global environment.

It identifies the current state of the industry in the process management field, describing trends and developments (including information technology), and demonstrates these through case study evidence. Practical guidance is offered by identifying potential pitfalls, illustrating best practise drawn from construction and appropriate manufacturing applications. The overall approach is a holistic one, based on practical experience gained throughout the past decade both in the academic and industrial environments, including leading a number of research projects on process and IT related topics in construction and manufacturing industries.

Process Management in Design and Construction will provide students on construction and project management related courses with a description of the state of process management in design and construction - including current process models – as well as a future vision based on up-to-date research findings and good practice in the construction industry. The book also offers practical guidance to industrial and consultancy organisations on undertaking and implementing process management projects - including re-engineering their customer delivery processes through effective project

Preface vii

Contributors ix

Acknowledgements xi

Introduction -- Why Process? 1

1 The Product Development Process 4

2 Techniques and Technologies for Managing the Product Development Process in Construction 26

3 Case Study: The Generic Design and Construction Process Protocol 49

4 Implementation Issues 105

Appendix: The Process Protocol Phases and Activity Zones Demystified 128

Phases 128

Activity Zones 140

List of Abbreviations 146

References 148

Index 187

* examines design and construction from a holistic process management viewpoint
* shows how integrated multi-functional teams can be set up and managed
* explains business drivers for adopting a process-based approach
* illustrates modelling techniques which provide the basis for mapping of processes