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Quality: Transforming Postsecondary Education

Quality: Transforming Postsecondary Education

Ellen Earle Chaffe, Lawrence A. Sherr

ISBN: 978-1-878-38016-6

Apr 1992, Jossey-Bass

146 pages

Select type: Paperback

Out of stock

$29.00

Description

Explores Total Quality Management, including design, ouput, and process quality--plus their adminstrative and academic applications for postsecondary education. Suggests methods of defining quality for an institution, and for improving technical and administrative systems.