Master the art of getting what you need with a more collaborative approach to negotiation
Quantum Negotiation is a handbook for getting what you need using a mindset and behaviors based on a refreshingly expansive perspective on negotiation. Rather that viewing every negotiation as an antagonistic and combative relationship, this book shows you how to move beyond the traditional pseudo win-win to construct a deal in which all parties get what they need. By exploring who we are as negotiators in the context of social conditioning, this model examines the cognitive, psychological, social, physical, and spiritual aspects of negotiation to help you produce more sustainable, prosperous, and satisfying agreements.
We often think of negotiation as taking place in a boardroom, a car dealership, or any other contract-centered situation; in reality, we are negotiating every time we ask for something we need or want. Building more robust negotiation behaviors that resonate beyond the boardroom requires a deep engagement with others and a clear mindset of interdependence. This book helps you shift your perspective and build these important skills through a journey of discovery, reflection, and action.
- Rethink your assumptions about negotiations, your self-perception, your counterpart, and the overall relationship
- Adopt new tools that clarify what you want, why you need it, and how your counterpart can also get what they want and need
- Challenge fundamental world views related to negotiation, and shift from adversarial to engaging and satisfying
- Understand the unseen forces at work in any negotiation, and prevent them from derailing your success
In the interest of creating an environment that elevates everyone’s participation and assists them in reaching their full potential, Quantum Negotiation addresses the reality of hardball and coercion with a focus on engaging the human spirit to create new opportunities and resources.
The Authors ix
Introduction: What Comes to Mind When You Think of Negotiation? xv
PART I Quantum Negotiation Practice 1
Chapter 1 The WHO & WHY of Quantum Negotiation 3
Chapter 2 The WHAT & WHAT IF of Quantum Negotiation 31
Chapter 3 The HOW of Quantum Negotiation 49
PART II Quantum Negotiation Tools 77
PART III Quantum Negotiation Mindset 91
Chapter 4 Independence Is a Powerful Illusion 93
Chapter 5 What You See Is Not What You Get 111
Chapter 6 Leading Is Not about the Leader 137
QN References and Further Reading 151