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RFID for the Optimization of Business Processes



RFID for the Optimization of Business Processes

Wolf-Ruediger Hansen, Frank Gillert

ISBN: 978-0-470-75415-3 April 2008 298 Pages

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RFID, complemented by other Auto-ID technologies such as Barcode, NFC and sensor technology, can unlock huge benefits for enterprises and users, creating successful businesses with the combination of technology and processes. It is important to have an understanding of all aspects and properties of the technology, in order to see its potential.

This solution-orientated book contains a comprehensive overview of RFID, explaining which elements can be applied with respect to specific project environments, and how RFID systems can be integrated into existing IT systems. It includes chapters and project guidelines written by top experts in the industry, covering global privacy issues and the history of EPCglobal, as well as:

  •  a discussion on current trends and developments in the RFID market, and the process-based and technological drivers behind it;
  • a chapter on RFID legislation with a global perspective;
  • descriptions of practical applications and twelve application scenarios, demonstrating the possibilities that have already been discovered with RFID.

RFID for the Optimization of Business Processes is a descriptive introduction to the technology for business and technical managers, IT consulting experts and business process designers, as well as marketers of RFID technologies. The text will also be of great use to technical experts interested in business processes and also students studying the subject.




1 Introduction

2 Vision, Reality, and Market Drivers

2.1 Process Drivers

2.2 Security as a Driver

2.3 Mandates, Mentors and Sponsors

2.4 Technology Drivers

3 The RFID Market

3.1 The RFID Value Chain

3.2 Trends in the RFID Market

3.3 Application-Specific Trends in the RFID Market

4 Business Process Structures

4.1 Evolution from Supply Chain to Supply Net

4.2 Strategies for Supply Chain Integration

4.3 Business Processes in the Retail and Consumer Goods Industry

4.4 Business Processes in the Packaging Industry

4.5 Business Processes for Container Systems and Returnable Transport Packaging Systems

4.6 Economic Viability Analysis Methods

5 Virtual Identities

5.1 Object Websites

5.2 The EPCglobal Network

5.3 RFID Standards

5.4 GS1 EANCOM EDI Standard

6 IT Architectures and Services

6.1 RFID and Higher-Level IT Architectures

6.2 Software Agents

6.3 Real-time Enterprise Infrastructure

7 Auto-ID/RFID Infrastructure

7.1 RFID Tags

7.2 RFID Readers and Antennas

7.3 Near-Field Technology (NFC)

7.4 Prerequisites for RFID Infrastructure Implementation

7.5 Global Positioning with GPS/GPRS

8 Consumer Protection and Data Protection in RFID Applications

8.1 RFID and Data Protection

8.2 General Data Protection Aspects

8.3 Data Protection Legislation Aspects of Scenario 1

8.4 Data Protection Legislation Aspects of Scenario 2

8.5 Data Protection Legislation Aspects of Scenario 3

9 RFID Legislation in a Global Perspective

9.1 RFID Scenarios

9.2 Fair Information Practices for Personal Data: Traditional Law

9.3 Fair Information Practices for RFID Data

9.4 RFID Law

9.5 RFID and Law: A Summary of the Situation in 2007

10 Applications

10.1 Logistics Processes at Hewlett-Packard

10.2 Mobile Maintenance at Fraport

10.3 Locating Cars at Dat Autohus

10.4 Locating Persons in Hazard Areas

10.5 Electronic Ticketing in Public Transport Systems

10.6 Application Scenarios for NFC Mobile Telephones

10.7 Monitoring Components in Computer Centres

10.8 Aircraft Seat Quick-Change at Lufthansa

10.9 Trolley Asset Management at the Finnish Post Office

10.10 Tracking Containers and Products at KPN in the Netherlands

10.11 RFID Optimizes Garment Logistics at gardeur

10.12 Agent Technology in Intralogistics Systems

11 Appendix

11.1 Bibliography

11.2 Information Sources on the Internet

11.3 Glossary


Prof. Elgar Fleisch, ETH Zürich and University of St. Gallen:

"A comprehensive, clear and practical introduction for RFID designers."

Prof. Rolf Jansen, Faculty of Logistics, Dortmund University:

"The book comprehensively deals with the topic in a solution-oriented way, expertly conveying the knowledge necessary, from logistical business operations right down to detailed matters of packaging logistics."