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Reframing Organizations: Artistry, Choice, and Leadership, 3rd Edition

Reframing Organizations: Artistry, Choice, and Leadership, 3rd Edition

Lee G. Bolman, Terrence E. Deal

ISBN: 978-0-787-97255-4

Jan 2013, Jossey-Bass

512 pages

Select type: E-Book



In this third edition of their best-selling classic, authors Lee Bolman and Terrence Deal explain the powerful tool of "reframing." The authors have distilled the organizational literature into a comprehensive approach for looking at situations from more than one angle. Their four frames view organizations as factories, families, jungles, and theaters or temples:
  • The Structural Frame: how to organize and structure groups and teams to get results
  • The Human Resource Frame: how to tailor organizations to satisfy human needs, improve human resource management, and build positive interpersonal and group dynamics
  • The Political Frame: how to cope with power and conflict, build coalitions, hone political skills, and deal with internal and external politics
  • The Symbolic Frame: how to shape a culture that gives purpose and meaning to work, stage organizational drama for internal and external audiences, and build team spirit through ritual, ceremony, and story

The Authors.

Part I. Making Sense of Organizations.

Chapter 1. Introduction: The Power of Reframing.

Chapter 2. Simple Ideas, Complex Organizations.

Part II. The Structural Frame.

Chapter 3. Getting Organized.

Chapter 4. Structure and Restructuring.

Chapter 5. Organizing Groups and Teams.

Part III. The Human Resource Frame.

Chapter 6. People and Organizations.

Chapter 7. Improving Human Resource Management.

Chapter 8. Interpersonal and Group Dynamics.

Part IV. The Political Frame.

Chapter 9. Power, Conflict, and Coalitions.

Chapter 10. The Manager as Politician.

Chapter 11. Organizations as Political Arenas and Political Agents.

Part V. The Symbolic Frame.

Chapter 12. Organizational Culture and Symbols.

Chapter 13. Organization as Theater.

Chapter 14. Organizational Culture in Action.

Part VI. Improving Leadership Practice.

Chapter 15. Integrating Frames for Effective Practice.

Chapter 16. Reframing in Action: Opportunities and Perils.

Chapter 17. Reframing Leadership.

Chapter 18. Reframing Change: Training, Realigning, Negotiating, Grieving, and Moving On.

Chapter 19. Reframing Ethics and Spirit.

Chapter 20. Bringing It All Together: Change and Leadership in Action.

Chapter 21. Epilogue: Artistry, Choice, and Leadership.

Appendix A. The Best of Organiza-tional Studies: Scholars' Hits and Popular Best-Sellers.


Name Index.

Subject Index.

  • New developments in organizational and leadership research
  • New case examples such as eBay and Enron
  • "Organizational Theory's Greatest Hits" text boxes throughout to supplement teacher use
  • Increased geographic, cultural and gender diversity in examples and text
  • Online teacher's guide which will be available upon publication at:
Topics covered in this edition include:
  • The Structural Frame—how to organize, how to restructure and how to organize groups and teams
  • The Human Resource Frame: people and organizations; improving human resource management; interpersonal and group dynamics
  • The Political Frame: Power, conflict, and coalitions; the manager as politician;  organizations as political arenas and political agents
  • The Symbolic Frame: organizational culture and symbols; organizations as theater; organizational culture in action
  • How to improving leadership practice by using the frames
  • Reframing change: training, realigning, negotiating, grieving, and moving on
  • Reframing ethics and spirit
  • The best of organizational studies: scholars’ hits and popular best-sellers