Section I: New Rules in a Changing World.
1 The Talent Challenge.
2 People Equity: What It Is and Why It Matters.
3 How to Manage People Equity.
Section II: Measuring the Unmeasurable.
4 Measuring People Equity.
5 ACE and Resource Allocation.
Section III: Optimizing Talent.
6 Aligning Strategy, Culture, and Talent.
7 Capabilities: Fuel for Growing Customer Value.
8 Getting Engaged.
Section IV: Managing the Talent Life Cycle.
9 Finding Fit.
10 First Impressions.
11 Growing Your Talent Reservoir.
12 Retaining Top Talent in Good Times and Bad.
The Road Ahead.
Appendix: Exercise: Impact of Trends on Your Talent Management.