A note to the reader.
1 Overview: The Results-Management System.
Achieving results through and with people.
2 Performance Measurement.
Anything measured gets done. Anything measured gets improved.
3 Performance Management and Review.
Managing for commitment, not just for compliance.
4 Performance Appraisal.
A summative evaluation of results achieved.
5 Compensation System.
Paying for the job. Paying market rates. Paying for performance.
6 Talent-Management System.
Placing the right talent in the right place at the right time.
7 Implementing the Results-Management System.
Any system is only as good as its implementation.