DescriptionAn exceptional book culminating from decades of practical experience. Real-world examples are peppered throughout the book to fully demonstrate the ideas and strategies that the author presents. Its interactive delivery makes the book highly readable and effective in helping managers achieve results through and with people. - Albert Cheng Yong Kim
Set within a company context and laced with real-day-to-day challenges faced by managers, the book contains many practical ideas for all those involved in managing people to achieve results. Teong Wan provides down-to-earth approaches to put in place a management system to raise motivation and productivity. A book that makes for easy reading for the busy executive - Koh Juan Kiat
It isn't often a business book comes along with both sage and practical advice about how managers can improve business results, but Ong Teong Wan's results Management does just that. From developing a results-management system to managing talented staff, the book is a superb, hands-on guide to managing and growing a business - Kevin McAuliffe
This book provides insights into one of the most pressing issues facing companies today...how to be more competitive by having a strong management system internally to enhance organizational capabilities so as to realize future success. - Anthony Chong
...down-to-earth invaluable practical advice on how to move from strategy to results management ...for all Business Leaders and People Managers wanting to give a new strategic focus to the business by improving people productivity. - Sanjiv Wijayasinghe
A note to the reader.
1 Overview: The Results-Management System.
Achieving results through and with people.
2 Performance Measurement.
Anything measured gets done. Anything measured gets improved.
3 Performance Management and Review.
Managing for commitment, not just for compliance.
4 Performance Appraisal.
A summative evaluation of results achieved.
5 Compensation System.
Paying for the job. Paying market rates. Paying for performance.
6 Talent-Management System.
Placing the right talent in the right place at the right time.
7 Implementing the Results-Management System.
Any system is only as good as its implementation.