About the Author
Jennifer Deal is a research scientist at CCL, where she currently heads the Emerging Leaders project. In this role, she investigates the effects of generational issues on leadership. She also has research interest in global leadership, conflict management, mediation, and small-group decision-making. Jennifer has authored and co-authored reports and articles on executive selection, global management and development, women in management and generational issues. She holds a PhD in industrial/organizational psychology from The Ohio State University. Her work has appeared in numerous journals and she is a regular speaker at Society for Industrial and Organizational Psychology (SIOP), ASTD, and CCL's Friends of the Center Conference and has also spoken internationally at conferences of the Australian Human Resources Institute, Asian Regional Training and Development Organization, Academy of Business and Administrative Sciences, and International Conference of Applied Psychology.
Center for Creative Leadership (CCL) is the world's largest institution devoted exclusively to research and education. For more than three decades, CCL has studied and trained hundreds of thousands of executives and worked with them to create practical models, tools and publications for the development of effective leaders and leadership.