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Sales Express: Sales 12.1

Leo Gough

ISBN: 978-1-841-12454-4 April 2003 Capstone 118 Pages


The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self-development for sales people.
Introduction to ExpressExec.


What is Sales?

Evolution of Sales.

The E-Dimension.

The Global Dimension.

The State of the Art.

In Practice - Sales Success Stories.

Key Concepts and Thinkers.


Ten Steps to Making Sales Work.

Frequently Asked Questions.