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Service User and Carer Involvement in Education for Health and Social Care: Promoting Partnership for Health

Service User and Carer Involvement in Education for Health and Social Care: Promoting Partnership for Health

Michael McKeown, Lisa Malihi-Shoja, Soo Downe

ISBN: 978-1-444-32376-4

May 2010, Wiley-Blackwell

264 pages


Service user and carer engagement in health and social care, and in the education of practitioners in this area, is emerging as one of the most important new drivers within government policy in a number of countries. However, beyond the rhetoric, there are few guides that address the practicalities of setting up and running such a project.

This book is unique in that it will appeal to practitioners, policy makers, and commissioners in health and social care practice and education who buy in to the principles of service user engagement, but who find it hard to know how to progress the practicalities. Based on the set up and running of the unique and very successful Comensus project, this practical and accessible text will provide a framework for building authentic and sustainable community engagement in health and social care education and practice.

Promoting Partnership for Health.

The Comensus Writing Collective: Notes on Authorship.

Notes on Language.


Part I: The Context.

1 Service User and Carer Involvement in Higher Education.

2 The Social and Political Context.

3 Beyond the Campus: Universities, Community Engagement and Social Enterprise.

4 Research and Evaluation of Service Users’ and Carers’ Involvement in Health Professional Education.

5 What Counts Cannot be Counted: Community Engagement as a Catalyst for Emotional Intelligence.

Part II: Personal Experiences: The Case of Comensus.

6 Setting up a Service User and Carer Engagement Project: Comensus.

7 Climbing the Ladder of Involvement: A Manager’s Perspective.

8 Stories of Engagement.

9 Making Sense of Involvement in Comensus.

10 Shedding Masks: Transitions in Mental Health and Education, a Personal View.




Appendix 1: Research and Evaluation Planning Worksheet.

Appendix 2: Terms of Reference for Comensus Advisory Group.

Appendix 3: Year One Issues and Solutions.

Appendix 4: Terms of Reference for CIT.

Appendix 5: COMENSUS: Action Plan 2009.

Appendix 6: Year Three Sub-Groups of The Community Involvement Team.

Appendix 7: Year 3 Issues and Solutions.

Appendix 8: Protocol for the Development of Learning Resources Involving Service Users and/or Carers.

Appendix 9: Service User/Carer/Public Consent Form.