DescriptionWinner of the 2009 CPR Award for Outstanding Book
In this groundbreaking book, Bernard Mayer, a pioneer in the field of conflict resolution, offers a new paradigm for dealing with long-term disputes. Mayer explains that when dealing with enduring conflict, mediators and other conflict resolution specialists need to move past the idea of how quickly they can resolve the conflict. Instead, they should focus on how they can help people prepare to engage with an issue over time. Once their attention is directed away from a speedy resolution to a long-term approach, new avenues of intervention become apparent.
1. A New Direction for the Conflict Field.
2. Conflict and Engagement.
3. Escaping the Avoidance Trap.
4. Working the Conflict Narrative.
5. Communicating in Enduring Conflict.
6. Using Power and Escalation.
7. Agreements in Ongoing Conflict.
8. Taking a Sustainable Approach to Enduring Conflict.
9. Conflict Specialists and Enduring Conflict.
Epilogue: The Dynamic Nature of Enduring Conflict.
About the Author.
— Sheila Heen in Negotiation Journal, January 2010