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The Art of Facilitation: The Essentials for Leading Great Meetings and Creating Group Synergy, Revised Edition



The Art of Facilitation: The Essentials for Leading Great Meetings and Creating Group Synergy, Revised Edition

Dale Hunter

ISBN: 978-0-470-46792-3 August 2009 Jossey-Bass 352 Pages


"Dale Hunter has done it again! She has taken what was already a 'must-read' for our industry, updated it, transformed it, and produced both a road map for aspiring facilitators and a value-added toolbox for crafty veterans. The Making Intervention and Processes chapters alone contain more insights than most books in their entirety."
Michael Wilkinson, author, The Secrets of Facilitation

This thoroughly revised edition of the classic book on facilitation offers the most current research available on the topics of facilitation and group dynamics. A comprehensive resource for facilitators, trainers, HR professionals, and consultants, The Art of Facilitation describes the profession of group facilitation and the role of a facilitator, and outlines the key elements of facilitation. The book also examines the most common challenges that facilitators face, as well as the ethical issues that pertain to the facilitation process.

Written by Dr. Dale Hunter—acclaimed facilitator, mediator, and coach—this revised edition includes new information on facilitation in organizations, sustainability, therapeutic group work, and online facilitation. The book also includes an examination of the wide range of approaches and methods that have emerged in the field in recent years.

In addition to providing an updated guide to the topic, the book contains a training program that can be used by a group of aspiring facilitators as a peer learning framework. It also includes fifty-two processes that are useful for both facilitators and facilitation educators alike.

Introduction 15

Abridged introduction to the first edition 17

Part 1

1 Preparing the ground 19

2 The role of the facilitator 26

3 A framework for facilitation 36

4 Facilitating yourself 46

5 Facilitating another 54

6 Facilitating a group 65

7 Making interventions 78

8 Shifting levels 87

9 Dialogue and storytelling 97

10 Getting to consensus 105

11 Addressing confl ict 114

Part 2

1 Facilitation and the client 127

2 Cooperative processes in organizations 140

3 Facilitator ethics 149

4 A sustainable society 161

5 Facilitation and therapeutic groupwork 167

6 Facilitation online 175

7 Mapping the fi eld of facilitation 183

Part 3

1 Facilitator education 197

2 Training program 206

3 Processes 233

4 Design frameworks 294

5 Other resources 316


A Earthsong Eco-Neighbourhood Body Corporate Rules 321

B Hand signs 324

Notes 327

Bibliography 332

Index 339