DescriptionThis pocket guide provides an overview of the telecommunications environment as it has evolved over the past few years, illustrating the need for project management, the significance of project success to the companies, and the application of key project management processes within the telecom environment. Topics covered include: scope management, time management, cost management, procurement management, risk management, communications, quality, human resources, and Integration. It offers professionals a brief and accessible guide to managing telecommunication projects in the 21st century.
CHAPTER 1 Evolution of The Telecommunications Industry.
Competition for Long Distance Services.
Competition for Local Services.
Competition Starts to Spread.
Internet and Multimedia Disrupt the Basic Networks.
A New Telecom Environment.
What About the Future?
CHAPTER 2 Why is PM Important, Especially in Telecommunications?
Time Constraints and Limitations.
What About Telecom Projects?
Companies in the Business.
Successful Business Model.
Internal Corporate Structures.
The Best Way to Market.
CHAPTER 3 Project Management Basics.
Project Scope Management.
Human Resources Management.
CHAPTER 4 Getting Started on Your Project.
Why Do Projects?
What Happens Before the Team Arrives?
Setting Project Objectives.
General Description, Skills Analysis, and Stakeholders, and Risk Analysis.
CHAPTER 5 Who Is Involved?
The Type of Company Hosting the Project.
CHAPTER 6 Setting Business and Project Objectives.
CHAPTER 7 What Is to be Included?
Building the Charter.
Scope Management Plan.
Where Will the Resources Come From?
The Work Breakdown Structure.
CHAPTER 8 Going Outside the Company for Products and Services.
Definition of Requirements.
CHAPTER 9 Managing Risk in Telecom Projects.
Contingency is Expected to be Spent.
CHAPTER 10 Who Tells What to Whom?
CHAPTER 11 Creating the Timelines.
Mandatory and Discretionary Dependencies.
Lags and Leads.
Project Logic Diagram.
Showing the Schedule.
Collapsing the Schedule.
Effort-Driven and Duration-Driven Tasks.
And then . . . .
CHAPTER 12 Managing the Costs.
Types of Costs.
Estimating the Costs.
Project Budgets and Planning the Project Cost.
Managing the Costs.
Project Communications Planning and the Communications Matrix.
Preparing the Agenda.
Inviting the Right People.
Informing the People of Their Roles at the Meeting.
Using the Meeting Time Effectively.
Motivating People to Communicate Properly.
Electronic Tools for Communications.
Monitor and Control.
CHAPTER 13 Managing the Developments.
CHAPTER 14 Managing the People.
Organization Structures for Projects.
Managing the Workloads of the Team Members.
Some Suggestions for Good Participation and Good Management.
CHAPTER 15 What Is the Gain?
Understanding the Value of the Product.
Clear Project Objectives.
Clearly Defined Scope.
Strong Change Control.