Since it was first published more than a decade ago, The Effective Public Manager
has become the standard manual for public administrators and students. This practical provides core concepts to help real-world managers and mangers-to-be meet the demands of their jobs head on rather than work around the constraints of government and gives them the tools to shape events rather than be shaped by them. This thoroughly revised third edition
- Presents an updated and detailed examination of management innovation
- Examines the centrality of government in an era of global communication and transportation, economic interdependence, and the threat of global terrorism
- Contains information on the opportunities and challenges of managing public policy from and with private and nonprofit organizations
Table of contents
1. The Crisis in Public Management.
2. Defining Effective Public Management.
3. How to Find and Keep Good People.
4. Developing Effective Working Relationships.
5. Structuring Systems, Tasks, and Responsibilities.
6. Understanding and Applying InnovationStrategies in the Public Sector.
7. The Art and Craft of Contracting.
8. Gathering, Organizing, and Using Information.
9. Mastering the Budgetary Process.
10. Shaping Organizational Goals and Strategies.
11. Dealing with the Media, Legislative Bodies,and Interest Groups.
12. Surviving and Thriving in Public Service.
New To This Edition
The new edition will feature a new chapter on the opportunities and challenges of managing public policy from and with private and nonprofit organizations. This new chapter will note that the trend toward multi-sectoral public service delivery creates several critical and difficult operational problems that must be addressed. The third edition will also include a new chapter on innovation, as well as updated and multi-sectoral examples.