About the Author
JON PIOT is President of Technisource Solutions Group. He was cofounder and CEO of Impact Innovations Group. Formerly, he consulted to many Fortune 500 companies on IT strategy and systems development while at Booz Allen Hamilton and, prior to that, at Andersen Consulting. He holds an MBA from Harvard Business School and a bachelor's degree in computer science from Southern Methodist University, where he is now an Adjunct Professor of Engineering Management Information Systems. He lives with his wife and three children in Dallas, Texas.