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The Handbook of Victim Offender Mediation: An Essential Guide to Practice and Research

The Handbook of Victim Offender Mediation: An Essential Guide to Practice and Research

Mark S. Umbreit

ISBN: 978-0-787-95870-1

Feb 2002, Jossey-Bass

480 pages



Written by Mark Umbreit, internationally known for his work in restorative justice, this indispensable resource offers an empirically grounded, state-of-the-art analysis of the application and impact of victim offender mediation, a movement that has spread throughout North America and abroad. The Handbook of Victim Offender Mediation provides practical guidance and resources for offering victim meditation in property crimes, in minor assaults, and, more recently, with crimes of severe violence, including with family members of murder victims who request to meet the offender.
Foreword by Marlene Young.

Introduction: Restorative Justice Through Victim Offender Mediation.


Humanistic Mediation: A Transformative Journey of Peacemaking.

Guidelines for Victim-Sensitive Mediation and Dialogue with Offenders.

The Mediation Process: Phases and Tasks.

Multicultural Implications of Victim Offender Mediation.

Case Studies.

National Survey of Victim Offender Mediation Programs.

Program Development Issues.


The Impact of Victim Offender Mediation: Two Decades of Research.

Cross-National Assessment of Victim Offender Mediation.

Victim Offender Mediation in the United States: A Multisite Assessment.

Victim Offender Mediation in Canada: A Multisite Assessment.

Victim Offender Mediation in England: A Multisite Assessment.


Advanced Mediation and Dialogue in Crimes of Severe Violence.

Potential Hazards and Opportunities.

Appendix A. Resources: Organizations, Publications, Videotapes.

Appendix B. Directory of VOM Programs in the United States.

Appendix C. Program Profiles.

Appendix D. Promising Practices and Innovations.

Appendix E. Summary of Forty VOM Empirical Studies.

Appendix F. Assessing Participant Satisfaction with VOM.


""This book-by a peerless practitioner, proponent, and scholar of victim offAnder mediation-is filled with crucial information, knowledge, insights, and inspiration for lawyers, judges, mediators, social workers, and anyone else who cares about criminal justice and the possibilities of healing people and communities."" (Leonard L. Riskin, C.Leedy Professor of Law & director, Center for the Study of Dispute Resolution, University of Missouri-Columbia)

""Makes a significant contribution to the growing body of work in the development of nonsettlement-driven approaches to mediation practice. It clarifies what humanistic conflict intervention can achieve in the victim offAnder arena at this critical juncture in the field."" (Joseph P. Folger, cofounder, Institute for the Study of Conflict Transformation, and professor, Temple University)

""This is a must-read for any criminal justice professional or volunteer who is serious about bringing victims and offAnders together to continue their journey of recovery. Where else can you get both a theoretical framework and a down-to-earth guide that is steeped in the roots of real lives?"" (Mark Carey, deputy commissioner, Minnesota Department of Corrections)

""Captures not only the heart and soul of restorative justice, but also the value of victim offAnder mediation in helping victims and offAnders and holding offAnders accountable to the individuals and communities they have harmed. The combination of theory, practice, and case studies combines to provide a timely and critical overview of victim offender mediation as a key tenet and practical application of restorative justice. It is, indeed, essential reading for any professional or volunteer who seeks to promote individual and community safety and justice through restorative measures."" (Anne Seymour, victim advocate, Justice Solutions, Washington, D.C.)

""Brilliant! Mark Umbreit and his colleagues have written a comprehensive, practical, and inspirational book that weaves a rich and varied tapestry depicting the principles, research, and practice of restorative justice. Beyond its remarkable contribution to the literature on restorative justice, this book is essential reading for those who want to learn more about the vital relationship among theory, research, and practice. (Michael Lang, professor and Special Advisor for Program and Faculty Development, Royal Roads University, Victoria, British Columbia, and editor, Mediation Quarterly)

""..offers a practical state-of-the-art perspective on VOM...concludes with useful information on training materials, directories and profiles of programmes...""(Newsletter of the European Forum for Victim Mediation and Restorative Justice)