The Laboratory Quality Assurance System: A Manual of Quality Procedures and Forms, 3rd Edition
PART 1: LABORATORY QUALITY SYSTEM ELEMENTS.
Letter of Promulgation.
Management of the Quality Manual.
Control of Quality Documentation and Records.
Quality System Planning.
Organization for Quality.
Quality in Procurement.
Sample Handling, Identification, Storage, and Shipping.
Laboratory Testing and Control: Intra-and Interlaboratory Proficiency Testing.
Design and Development (Excluded).
Customer Property (Excluded).
Control of Measuring and Test Equipment.
Estimate of Uncertainty of Measurement.
Reference Standards and Standard Reference Materials.
Measurement, Analysis, and Improvement of the Quality System.
Subcontracting Services and Supplies.
Customer Satisfaction and Complaints.
Corrective and Preventive Action.
Quality Cost Reporting.
PART 2: HOW TO WRITE A LABORATORY QUALITY ASSURANCE MANUAL.
Organizing for Preparation of the Manual.
Establishing Objectives and Priorities.
Collection and Review of Existing Procedures.
Preparation of a Flowchart.
Identification of Program Requirements.
Identification of Shortfalls and the Assignment of Priorities.
Writing the Manual.
PART 3: XYZ LABORATORY QUALITY ASSURANCE MANUAL.
PART 4: SAMPLE QUALITY ASSURANCE FORMS.