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The Making of a Mediator: Developing Artistry in Practice

The Making of a Mediator: Developing Artistry in Practice

Michael D. Lang, Alison Taylor

ISBN: 978-0-787-94992-1 April 2000 Jossey-Bass 288 Pages


In Stock



The Making of a Mediator goes beyond the basics of mediation process. In this essential resource, expert mediator and teacher Michael Lang outlines his innovative model of artistry in professional practice that results from the understanding of and connection between reflective practice and interactive process. Together with Allison Taylor, they have created a landmark book that offers conflict resolution professionals the theories, principles, practices, and ideas for developing true artistry in mediation.

The Authors.


Developing Artistry.

The Hallmarks of Artistry.

Integrating Artistry into Practice.


Finding Your Formulation.

Mapping Your Constellation of Theories.

Putting Reflection into Practice.


Combining the Elements of Interactive Process.

Critical Moments in Interaction.

Finding and Keeping the Flow.

Conclusion: Expanding Artistry in Our Professional Life.


Additional Resources.

"The Making of a Mediator has been worth waiting for. This workprovides a structure and methodology for those committed to theartful practice of mediation, or for that matter, the pursuit ofany profession." (Robert D. Benjamin, M.S.W., J.D., Mediation andConflict Management Services)

"Michael Lang and Alison Taylor lead us on a journey inside themediator's head, charting territory and options previouslyundiscovered by most mediators. They offer assistance to allmediators to take their practice and mediation itself to the nextlevel. Bravo!" (James C. Melamed, J.D., cofounder, MediationInformation and Resource Center)

"In this book, practicing mediators will learn how to unleashtalents they didn't know they had and how to keep replicating theirsuccesses for years to come." (Sylvia McMechan, professor, Masterof Arts Program in Conflict Analysis and Management at Royal RoadsUniversity; former executive director, The Network)

"An engaging and easy-to-use manual for all peacemakers andconflict resolvers to further their own and others' practices. Iencourage every practitioner and trainer to incorporate these toolsinto their practices." (Juliana Birkhoff, director, Center forResearch and Education, RESOLVE)