DescriptionYear after year, consultants, trainers, and human resource professionals have come to rely on The Pfeiffer Annuals to provide them with the most current and quality tools on a wide variety of topics. In this book, editor Elaine Biech and contributors to the Annuals have honed in on the important theme of team building to create the first topic-specific book in The Pfeiffer Annuals series. The Pfeiffer Book of Successful Team-Building Tools, 2nd Edition, includes an innovative ten-block model for building a high-performance team and draws on the best-on-the-topic articles from thirty-five years of Annuals volumes.
1 What Is Teamwork?.
2 A Model for Building Teamwork.
3 Clear Goals.
TeamScores: Measuring and Communicating Performance (Peter R. Garber).
High Jump: Illustrating the Impact of Expectations (Steven B. Hollwarth).
Team Identity (John E. Jones).
4 Defined Roles.
The Hats We Wear: Understanding Team Roles (Kristin Arnold).
No Strings Attached: Learning How Groups Organize to Complete Tasks (Jeyakar Vedamanickam).
Scope of Control: Taking Initiative in Problem Solving (Steve Sphar).
Yours, Mine, and Ours: Clarifying Team Responsibilities (Mike M. Milstein).
Symbols: Sharing Role Perceptions (Patrick Doyle).
The Search for Balance: Team Effectiveness (Tom Noonan).
5 Open and Clear Communication.
Hit the Target Fast: Designing a Communication System for Teams (Lynn A. Baker, Sr.).
Rope Trick: Experiencing How Groups Function (Meredith Cash).
Levels of Dialogue: Analyzing Communications in Conflict(Gary Copeland).
Strengths and Needs: Using Feedback for Group Development (Terri Burchett).
Analyzing and Increasing Open Behavior: The Johari Window (Philip G. Hanson).
6 Effective Decision Making.
News Room: A Group-Consensus Task (Heidi Ann Campbell & Heather Jean Campbell).
Broken Triangles: Experimenting with Group Problem Solving (Janet Mills).
Lutts and Mipps: Team Problem Solving (Editors).
Performance Unlimited: Solving Problems as a Team (James W. Kinneer).
Lost at Sea: A Consensus-Seeking Task (Paul M. Nemiroff & William A. Pasmore).
Making Team Decisions (Kristin Arnold).
7 Balanced Participation.
Egg Drop: Using Human Resources Effectively (Douglas Bryant).
Comfort Zones: Establishing Team Norms (Chris C. Hoffman).
The Car: Feedback on Group Membership Styles (Alfred A. Wells).
8 Valued Diversity.
Unearned Privilege: Understanding Dominant-Culture Advantage (Julie O’Mara & Aja Oakman).
The Forest vs. the Trees: Understanding Preferences for the Big Picture or the Details (Bonnie Jameson).
Fourteen Dimensions of Diversity: Understanding and Appreciating Differences in the Work Place (Sunny Bradford).
Diversity and Team Development (Claire B. Halverson & Guillermo Cuéllar).
9 Managed Conflict.
The M&M® Game: Learning to Resolve Conflict (Gerald V. Miller).
They Said, We Said: Exploring Intergroup-Conflict Resolution (Jason Ollander-Krane & Neil Johnson).
Conflict Management: Developing a Procedure (Lawrence C. Porter).
Storming to Norming: Clearing the Way for Team Agreement (Beverly J. Bitterman).
Intergroup Image Exchange: Exploring the Relationship Between Two Teams (Editors).
10 Positive Atmosphere.
Building Trust in Pairs: An Obstacle Course (Valerie C. Nellen & Susan B. Wilkes).
Trust ARCH: Building Team Support (Mary B. Wacker).
Work Dialogue: Building Team Relationships (Judith F. Vogt & Karen L. Williams).
A Note to My Teammate: Positive Feedback (Deborah M. Fairbanks).
Cornerstones: A Measure of Trust in Work Relationships (Amy M. Birtel, Valerie C. Nellen, & Susan B. Wilkes).
11 Cooperative Relationships.
Enablers and Barriers: Assessing Your Team (Karen Vander Linde).
This and That: Improving Team Performance (James W. Kinneer).
Team Checkup: Monitoring and Planning for Progress (Michael L. Mazzarese).
Prisoners’ Dilemma: An Intergroup Competition (Editors).
Twenty-Five Questions: A Team Development Exercise (John E. Jones).
12 Participative Leadership.
Rope-a-Leader: Experiencing the Emergence of Leadership (John W. Peterson & Sherry R. Mills).
The Merry-Go-Round Project: Focusing on Leadership Style(Deborah Spring Laurel).
Team Interventions: Moving the Team Forward (Chuck Kormanski).
The Relationship Between Leader Behavior and Team Performance and Satisfaction (Mary Ann Burress).
Values-Based Leadership for the 21st Century (Robert C. Preziosi).
13 General Team-Building Tools.
Take Note of Yourself: A Team-Development Activity (Michael P. Bochenek).
I Have an Opinion: Opening an Event (Gail Rae-Davis).
Thumbs Up, Thumbs Down: A Conflict-Management Icebreaker (Roger Gaetani).
That’s Me: Getting to Know Your Team Members (Debbie Seid).
Group Savings Bank: An Introductory Experience (Debera Libkind & Dennis M. Dennis).
The Team Effectiveness Critique (Mark Alexander).
The Team Orientation and Behavior Inventory (TOBI) (Leonard D. Goodstein, Phyliss Cooke, & Jeanette Goodstein).
What If We Took Teamwork Seriously? (W. Warner Burke).
Team Building (Anthony J. Reilly & John E. Jones).
What to Look for in Groups: An Observation Guide (Philip G. Hanson).
Opportunity to Publish Your Materials.
Pfeiffer Publications Guide.