Skip to main content

The Race Without a Finish Line: America's Quest for Total Quality

The Race Without a Finish Line: America's Quest for Total Quality

Warren H. Schmidt, Jerome P. Finnigan

ISBN: 978-1-555-42462-6

Oct 1992, Jossey-Bass

402 pages

Select type: Hardcover

In Stock

$45.00

Description

Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.
"An excellent primer on the most important subject for American business in the 1900's--training its people." --James Flannigan, Business columnist, Los Angeles Times