Chapter 1. The Growth Dilemma in Family-Owned Firms (Peter Lorange).
Chapter 2. Unconventional Strategy: Why Family Firms Outperform (John L. Ward).
Chapter 3. Strategic Planning – It Starts with the Family (John L. Ward).
Chapter 4. How Family Business Culture is Different (Colleen Lief and Daniel Denison).
Chapter 5. Understanding the Successor’s Challenges (Joachim Schwass).
Chapter 6. An Effective Successor Development Strategy (Joachim Schwass).
Chapter 7. Resolving Conflict in Family Businesses: Don’t Be a Hostage to Family Harmony (George Kohlrieser).
Chapter 8. Effective Family Communications: It’s Not What’s Said That’s Important, But What’s Heard (Jean L. Kahwajy).
Chapter 9. The Family Constitution: It’s the Process That Counts, Not the Content (John L. Ward).
Chapter 10. Good News for Family Firms: You Don’t Need to Worry about the New Rules in Corporate Governance. But… (Ulrich Steger).
Chapter 11. The Value of Hands-On Ownership (John L. Ward).
Chapter 12. Counterintuitive Insights (Colleen Lief and John L. Ward).
"...the theory is well balanced, with plenty of practical advice. One to keep on the desk or kitchen table." (Management Today, 11th October 2005)
"...a fresh look at family businesses..." (Business Adviser, Winter 2005)