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Using Data-Informed Decision Making to Improve Student Affairs Practice: New Directions for Student Services, Number 159

Using Data-Informed Decision Making to Improve Student Affairs Practice: New Directions for Student Services, Number 159

Kathleen M. Goodman (Editor) , Darnell Cole (Editor)

ISBN: 978-1-119-45971-2

Sep 2017, Jossey-Bass

112 pages



Is the data available on your college campus fully utilized? Analyzing data does not have to be a complex process, but there can be obstacles to putting data to good use:
  • overworked staff or understaffed departments;
  • silos that prevent crossing institutional boundaries;
  • lack of research training; or
  • simply being overwhelmed by the possibilities.

    Addressing these obstacles, this volume presents pragmatic ideas for implementing data-informed decision making to improve student affairs practice. It first illustrates how to easily analyze quantitative data and read assessment reports—demonstrating that advanced research knowledge is not necessary to make meaning of survey findings. It then provides suggestions for utilizing findings from large data sets typically available on campus and gives practical guidance for making sense of and using quantitative data to inform practice.

    Also included is how to use data to understand the experiences of non-dominant populations on campus, which is especially relevant given the diversity of today’s college students. Several chapters speak directly to using data to understand marginalized groups based on race, religion, and sexual orientation, while others focus on using data to understand campus diversity experiences.

    This is the 159th volume of this Jossey-Bass higher education quarterly series. An indispensable resource for vice presidents of student affairs, deans of students, student counselors, and other student services professionals, New Directions for Student Services offers guidelines and programs for aiding students in their total development: emotional, social, physical, and intellectual.
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    Kathleen M. Goodman, Darnell Cole

    1. You Don’t Have to Be a Research Expert to Use Data Effectively 11
    Kathleen M. Goodman, Buffy Stoll Turton

    2. Approaching Big Survey Data One Byte at a Time 25
    Charles Blaich, Kathleen Wise

    3. Taking Advantage of Student Engagement Results in Student Affairs 35
    Jillian Kinzie, Sarah S. Hurtado

    4. Fostering Socially Responsible Leadership in College Students: Insights from the Multi-Institutional Study of Leadership 47
    Matthew R. Johnson, Gretta Mincer

    5. Improving the Campus Climate for LGBTQ Students Using the Campus Pride Index 61
    Jason C. Garvey, Susan Rankin, Genny Beemyn, Shane Windmeyer

    6. Leveraging Student Interfaith Cooperation Through Evidence-Based Change 71
    Rebecca E. Crandall, Benjamin P. Correia-Harker, Matthew J. Mayhew, Alyssa N. Rockenbach

    7. Using Data to Support Online Student Communities 83
    Melora A. Sundt, Sharla Berry, Adam Ortiz

    8. Using Data to Guide Diversity Work and Enhance Student Learning 93
    Melora A. Sundt, Darnell Cole, Marissiko Wheaton

    INDEX 105