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We: How to Increase Performance and Profits through Full Engagement

We: How to Increase Performance and Profits through Full Engagement

Rudy Karsan, Kevin Kruse

ISBN: 978-1-118-01318-2

Feb 2011

236 pages

$16.99

Description

Achieve a fully engaged workforce

What if every single employee-every single one-worked in their dream job, utilized their best talents, worked with an inspirational leader and was fully engaged in their role?

For companies, this scenario leads to breakthroughs in productivity, customer service, profitability, and shareholder value. For individuals, it means better health, stronger relationships with family and friends, and greater happiness. We sketches the landscape of today's changing job environment and gives managers and individual employees alike a road map to full engagement.

  • Anchored with specific metrics, based on studies of 2 million people, includes engagement, retention, customer loyalty, and profitability
  • Scientific research and academic insights are translated into actionable steps
  • Authors have extensive experience in cutting-edge human resources solutions

Achieve breakthrough results for yourself and your organization with the power of full engagement from We.

Foreword Tony Hsieh xi

Introduction xiii

Part One Career-Life 1

1. The Return of the Work-Life Blend 3

2. Profits Drop When Your Spouse Kicks the Dog 29

Part Two The You in We 53

3. Aiming for the Career-Life Bull’s-Eye 55

4. Your Kind of People 77

5. Do What Companies Do 103

Part Three How Great Leaders Harmonize Teams 129

6. Harmonization _ Engagement _ Alignment 131

7. Engagement Leads to “Better Earnings and Fatter Margins” 149

Part Four Manager’s Toolkit 167

8. GReAT Managers Focus on Growth, Recognition, And Trust 169

9. More Ways to Drive Engagement 193

Epilogue 213

Acknowledgments 217

About Kenexa 219

How to Reach Us 221

Notes 223

Index 229