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WebEx Web Meetings For Dummies

WebEx Web Meetings For Dummies

Nancy Stevenson

ISBN: 978-0-764-58966-9

Mar 2005

336 pages



  • More than 11,000 customers–ranging from independent consultants to large corporations–use WebEx online services to decrease the cost and increase the effectiveness of meetings, presentations, conferences, support, and training
  • Input from WebEx has enriched the book with actual examples and case studies of how individuals, small businesses, and large corporations are making use of the WebEx services

Introduction 1

Part I: Meet Me on the Web 5

Chapter 1: What’s a WebEx?

Chapter 2: The Ins and Outs of Meeting Online 19

Chapter 3: Getting Started with Meetings 35

Part II: Always Be Prepared 49

Chapter 4: Setting Up Your Very First Meeting 51

Chapter 5: Taking Advantage of Remote Computers 67

Chapter 6: Preparing for a Dynamic Marketing Event 75

Part III: Let the Meetings Begin 95

Chapter 7: Hosting a Meeting 97

Chapter 8: Attending Meetings 129

Part IV: Selling, Supporting, and Training with WebEx 145

Chapter 9: Closing More Deals Faster with Sales Center 147

Chapter 10: Delivering Virtual Support with Support Center 167

Chapter 11: Creating Virtual Classrooms with Training Center 185

Part V: Taking WebEx Further 219

Chapter 12: Making the Most of Reports 221

Chapter 13: Administering WebEx Made Easy 231

Part VI: The Part of Tens 251

Chapter 14: Ten Things WebEx Can Do for your Enterprise 253

Chapter 15: Top Nine Frequently Asked Questions from WebEx Tech Support 259

Chapter 16: Ten Ideas for Small Businesses to Maximize Success 265

Chapter 17: Ten Ways That Companies Get the Most Out of WebEx 271

Appendix 277

Glossary 301

Index 309