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What Do I Say?: Communicating Intended or Unanticipated Outcomes in Obstetrics

What Do I Say?: Communicating Intended or Unanticipated Outcomes in Obstetrics

James R. Woods Jr., Fay A. Rozovsky, David S. Guzick (Foreword by)

ISBN: 978-0-787-96654-6

Apr 2003, Jossey-Bass

192 pages

Select type: Hardcover

In Stock

$55.00

Description

What Do I Say? Communicating Intended or Unanticipated Outcomes in Obstetrics will help physicians and other health care professionals improve their communication skills with patients and their family members. Written by James R. Woods, a perinatologist, and Fay A. Rozovsky, an attorney, risk management consultant, and authority on informed consent, What Do I Say? explores how to explain risk to patients, how to obtain patient consent, and how to talk with patients when adverse events occur. What Do I Say? is a comprehensive book that
  • Explains consent as a foundation of the caregiver-patient relationship
  • Explains the legal context for disclosing bad news
  • Outlines the practical issues associated with OB consent
In addition to the information, research, and practical advice contained in this helpful volume, What Do I Say? is filled with useful case examples that can prepare physicians and other health care professionals for handling communications in potentially high-risk situations.
Foreword (David S. Guzick).

Preface.

The Authors.

1. The Legal Context for Disclosing Bad News.

2. Consent as a Process.

3. The Challenge of Full Disclosure.

4. Conversations to Diffuse Anger.

5. Conversations to Educate.

6. Conversations to Improve Quality of Care.

7. Where Do We Go from Here?

Notes.

Index.