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Wiley Pathways Healthcare Management: Tools and Techniques for Managing in a Health Care Environment

Wiley Pathways Healthcare Management: Tools and Techniques for Managing in a Health Care Environment

Donald N. Lombardi, John R. Schermerhorn Jr., Tere Stouffer (With)

ISBN: 978-0-471-79078-5

Aug 2006

456 pages

In Stock

$94.95

Description

You can get there

Where do you want to go? You might already be working in the health care field and may be looking to expand your skills. You might be setting out on a new career path. Or, you might want to learn more about exciting opportunities in health care management.

Wherever you want to go, Health Care Management will help you get there. Easy-to-read, practical, and up-to-date, this text not only helps you learn fundamental health care management concepts; it also helps you master the core competencies and skills you need to succeed in the classroom and beyond. The book's brief, modular format and variety of built-in learning resources enable you to learn at your own pace and focus your studies.

With this book, you will be able to:
* Understand the health care supervisor's job, roles, functions, and authority.
* Respond to common types of ethical dilemmas.
* Explore the fundamentals of organizational structures.
* Lead and develop work teams that are efficient, focused, and flexible.
* Examine the legal and labor issues that impact human resource management.
* Implement planning tools and techniques.
* Use controls to assess performance, improve processes, and boost quality.
* Make smart decisions with effective strategies for analyzing situations.
* Become an effective leader and guide others through challenging times.
* Develop outstanding interpersonal communication skills.

Wiley Pathways helps you achieve your goals

When it comes to learning about health care management, not everyone is on the same path. But everyone wants to succeed. The new Wiley Pathways series in Health Care Management helps you achieve your goals with its brief, inviting format, clear language, and focus on core competencies and skills.

The books in this series--Introduction to US Health Care, Health Care Management, Health Care Economics, and Health Care Law & Ethics--offer a coordinated curriculum for learning health care management. Learn more at www.wiley.com/go/pathways.

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Part I: Stepping Into Management 1

1. Meeting the Challenge 1

2. Doing the Right Thing 32

Part II: Organizing 52

3. Organizing the Workplace 52

4. Managing Teams 90

5. Managing Resources 121

Part III: Planning and Controlling 163

6. Managerial and Supervisory Planning 163

7. Keeping Things in Check 187

8. Making Major Choices 212

Part IV: Leading and Influencing 244

9. Leading Others 244

10. Motivating Others 278

11. Change Leadership in the Workplace 308

12. Communicating 339

Endnotes 377

Glossary 391

Index 414