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Wiley eBooks: Powered by VitalSource

FAQs

System Requirements

Visit the VitalSource website to find out the minimum and recommended
 browser requirements you'll need to use VitalSource Bookshelf. 


 

 

Test Download

Wiley eBooks are non-returnable and non-refundable. After installing the reader software and creating an account, you can test your system and software configurations with a free sample download from VitalSource before you place an order. 



Usage Rights

Your 
eBook allows for single simultaneous online access. You may also download a title to a total of four devices registered to a single user: two computers and two mobile devices



Troubleshooting

If you are unable to read your eBook or experience other technical difficulties, please visit 
VitalSource Technical Support. 



Contacting Customer Care

If none of the information on this page addresses your problem, please visit our
 Customer Support site

If you prefer, you may call Customer Care at 1-800-777-474 (8 a.m. - 5 p.m., Monday - Friday). Please have all the information about your order ready, including the confirmation e-mail.